نوع مقاله : مروری

نویسندگان

1 دانشجو دکتری، مدیریت و برنامه ریزی آموزش، دانشکده علوم تربیتی و روان شناسی، دانشگاه شیراز، شیراز، ایران

2 استادیار، مدیریت و برنامه ریزی آموزش، دانشکده علوم تربیتی و روان شناسی، دانشگاه شیراز، شیراز، ایران

3 دانشجوی دکتری، مدیریت و برنامه ریزی آموزش، دانشکده علوم تربیتی و روان شناسی، دانشگاه شیراز، شیراز، ایران

چکیده

زمینه و هدف: با ظهور هوش مصنوعی و گسترش ابزارهای دیجیتال، نظام‌های آموزشی در سراسر جهان با تحولی بنیادین روبه‌رو شده‌اند. این مطالعه با هدف بررسی نقش هوش مصنوعی در تحقق سه هدف اصلی آموزشی انجام شده است: شخصی‌سازی تجربۀ یادگیری بر اساس ویژگی‌های فردی فراگیران، ارتقای کیفیت و کارایی فرایند آموزش و یادگیری، و پرورش مهارت‌های ضروری قرن بیست‌ویکم نظیر تفکر انتقادی، خلاقیت، ارتباط و همکاری. همچنین، مطالعۀ حاضر تلاش دارد زیرساخت‌ها و الزامات سیاستی مورد نیاز برای اجرای موفق و اخلاق‌محور هوش مصنوعی در محیط‌های آموزشی را شناسایی کند.
داده­ها و روش­ها: این پژوهش با بهره‌گیری از روش مرور نظام‌مند ادبیات انجام شده است. منابع علمی فارسی و انگلیسی منتشرشده بین سال‌های ۲۰۱۰ تا ۲۰۲۳ بررسی شده‌اند. با استفاده از کلیدواژه‌هایی مانند «هوش مصنوعی»، «آموزش»، «یادگیری شخصی‌سازی‌شده» و «مهارت‌های قرن بیست‌ویکم»، جست‌وجو در پایگاه‌های معتبری همچون اسکپوس، وب آو ساینس، اریک و گوگل اسکالر صورت گرفت. پس از غربال‌گری مطالعات بر اساس معیارهای ازپیش‌تعیین‌شده، مقالات منتخب با روش تحلیل محتوای کیفی بررسی شدند تا مضامین و شکاف‌های پژوهشی شناسایی شوند.
یافته­ها: یافته‌ها نشان دادند که هوش مصنوعی با به‌کارگیری الگوریتم‌های تطبیقی، سامانه‌های آموزش هوشمند، ربات‌های گفت‌وگو و تحلیل‌های یادگیری، تجربۀ یادگیری را برای هر فرد تنظیم می‌کند. همچنین، ابزارهای خودکار ارزیابی، تحلیل پیش‌بینی، دستیاران مجازی و بازخورد لحظه‌ای، آموزش را از حالت سنتی به یادگیری فعال تبدیل کرده‌اند. افزون بر این، هوش مصنوعی بستری برای تمرین مهارت‌هایی مانند حل مسئله و ارتباط مؤثر فراهم می‌سازد. با این حال، چالش‌هایی چون نگرانی‌های اخلاقی، شکاف دیجیتال، و فقدان آموزش معلمان وجود دارد.
نتیجه­گیری: هوش مصنوعی می‌تواند آموزش را متحول سازد؛ اما این تحول نیازمند زیرساخت فنی قوی، رهنمودهای اخلاقی روشن، دسترسی برابر و توانمندسازی معلمان است.

کلیدواژه‌ها

عنوان مقاله [English]

Investigating the role of artificial intelligence in personalizing education, improving the quality of learning and developing 21st century skills

نویسندگان [English]

  • zahra rafatjoo 1
  • Masumeh Mohtaram 2
  • Mehdi Behzadi 3

1 PHD student، Educational Manegement and planning، Faculty of Educational university sciences and psychology، shiraz،Iran

2 Assistant Professor, Educational Management and Planning, Faculty of Educational Sciences and Psychology Shiraz University, Shiraz, Iran

3 PHD student، Educational Manegement and planning، Faculty of Educational university sciences and psychology، shiraz،Iran

چکیده [English]

Introduction
With the advent of artificial intelligence and the expansion of digital tools, education systems worldwide are undergoing a paradigm shift. This study aims to examine the contributions of AI to three primary educational goals: individualizing the learning experience based on learner profiles, enhancing the overall quality and efficiency of teaching and learning processes, and cultivating critical 21st-century skills, including critical thinking, creativity, communication, and collaboration. Furthermore, the study seeks to identify the infrastructure and policy requirements necessary for the successful and ethical implementation of AI in educational environments.
Methods and Data
This research adopted a systematic literature review methodology. The review encompassed Persian and English academic publications from 2010 to 2023. Using specific keywords-“Artificial Intelligence,” “Education,” “Personalized Learning,” and “21st Century Skills”-a broad search was conducted across leading scholarly databases such as Scopus, Web of Science, ERIC, and Google Scholar. Studies were screened based on relevance and adherence to predefined inclusion criteria. The selected articles were then analyzed using qualitative content analysis to extract meaningful insights. This method allowed for the identification of prevailing themes, trends, challenges, and research gaps in the current literature on AI in education.
Findings
The review uncovered several major findings. First, AI significantly contributes to personalized learning by employing adaptive algorithms, intelligent tutoring systems, chatbots, and learning analytics to tailor content and learning pace to individual student needs. These technologies enhance learner engagement, improve retention, and support autonomy in the learning process. Second, AI plays a central role in enhancing learning quality. Automated assessment tools, predictive analytics, virtual teaching assistants, and real-time feedback systems shift classroom instruction from static lectures to dynamic, student-centered experiences. Such changes lead to more effective learning and improved academic outcomes. Third, AI-supported environments are instrumental in the development of 21st-century competencies. Through interactive and collaborative platforms, students are able to practice critical thinking, problem-solving, creativity, and interpersonal communication in meaningful and real-world scenarios. These capabilities are crucial in today’s interconnected and fast-evolving society. However, the review also revealed notable challenges and limitations. Among them are ethical concerns regarding data privacy, algorithmic bias, and transparency, as well as the risk of over-reliance on technology at the expense of human connection and emotional intelligence in teaching. Additionally, disparities in access to AI tools-often referred to as the digital divide-pose a threat to educational equity, especially in under-resourced regions. Finally, the lack of sufficient teacher training and digital infrastructure remains a critical barrier to the effective integration of AI in many educational systems.
Conclusion and Discussion
This study confirms the transformative potential of artificial intelligence in modern education. By enabling personalized learning, increasing instructional quality, and promoting the development of vital cognitive and social skills, AI can help build more inclusive and future-ready learning environments. Nonetheless, for AI to be effectively and ethically deployed, several foundational elements must be in place: robust technical infrastructure, clear ethical guidelines, equitable access to technology, and comprehensive training for educators. Policymakers and educational stakeholders are encouraged to address these foundational requirements to harness AI’s full potential. Emphasis should also be placed on aligning AI applications with pedagogical goals and maintaining a balanced relationship between human and machine in the learning process. If implemented thoughtfully, AI can act as a powerful enabler of educational innovation, adaptability, and equity in the 21st century and beyond.

کلیدواژه‌ها [English]

  • artificial intelligence
  • education personalization
  • learning quality
  • 21st century skills
  • educational technology
  • digital education
  • learning personalization
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